Leica ASP300 S Fully Enclosed Tissue Processor
Remote diagnostic service for the histology lab with Leica RemoteCare
A value-added solution that helps you deliver better patient care.
RemoteCare is a pro-active and cost-effective remote diagnostic service for the histology lab. RemoteCare provides 24 hour monitoring and support of complex, computer-controlled Leica Microsystems instruments, thus minimizing life-time costs and enhancing equipment uptime.
Like a ‘virtual technician’ RemoteCare is a value-added solution that helps you deliver better patient care.
What Does ‘Remote Service‘ mean?
Remote Service Software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It’s a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance. This technology is typically implemented in mission-critical environments like hospitals or IT data centers – where equipment downtime is intolerable.
Any communication between instrument installed and Leica Microsystems is triggered or initiated from the instrument software. Standard https protocols are used.
- Hardware status
- Software status
- Log files
Summary of your benefits resulting in optimized instrument uptime and reduced cost of service:
- Continuous monitoring of system performance according to specifications
- Receive SMS and/or email notification about instrument status
- Reduce the time necessary to identify, diagnose and solve potential and existing instrument problems
- Pro-active preventive maintenance planning considering real system performance
- Desktop sharing for application support and user training
Availability of RemoteCare
It is available in conjunction with specific service contracts (Depending on region. Please contact your local Leica Microsystems representative for further information.)
It is included in the Factory Warranty if equipped accordingly
RemoteCare will be available for all Leica Microsystems computer-controlled products in the future.
The RemoteCare service for the Leica ASP300 S gives detailed information on the instrument system status including the following:
- Online program monitoring
- Instrument lifetime information
- Reagent and paraffin temperatures
- Permanent maintenance schedule
- Filter changes
- Rotary valve and pump status
- Error and run logs
- Electro-mechanical integrity
Data Safety is a Primary Concern
Privacy and security are of the highest importance to our customers and connecting any computer to the Internet raises security concerns. Therefore the RemoteCare service does not allow Leica Microsystems access to any of your network or hospital’s data. The direct remote monitoring only allows access to the connected system information.
RemoteCare addresses the following key security concerns:
- Conceals data from unauthorized parties
- Requires that system users are authorized
- Limits each user to specific data, views and actions
- Desktop sharing requires customer approval
A detailed information sheet ‘Providing Secure Remote Service and Support for Intelligent Devices’ can be downloaded from http://www.leica-microsystems.com/products/histology-systems/tissue-processing/details/product/leica-remotecare-1/downloads/ in 5 languages.
Leica ASP300 S – The Enhanced Automatic Tissue Processor
For Superior Specimen Quality in Histopathology
Nussloch, Germany. Leica Microsystems Nussloch GmbH is announcing the new Leica ASP300 S tissue processor reflecting the latest in state-of-the-art technology to improve specimen quality and laboratory performance. The Leica ASP300 S is a fully enclosed, stand-alone system for the automated processing of up to 300 standard tissue cassettes.
The new model is a significant improvement of Leica’s successful ASP300 and uses high quality materials and components to maximize reliability and durability. The ovarall focus of the design was to improve critical performance criteria like sample quality, process and operator safety, reagent carry-over and consumption, instrument up-time and lifetime cost. Remote, contact-free fill & drain of reagents, superior process control, an active paraffin cleaning cycle and an improved reagent bottle and cabinet design are just a few of the features that ensure optimum specimen quality. The enhanced Reagent Management System ensures a consistently high sample quality with optimized reagent use. Consequently, the cost of instrument operation will be reduced through eonomic reagent usage. A compatibility check algorithm avoids the cross contamination of incompatible reagents and assures a new level of safety and reliability. This again extends the lifetime of the reagents and improves the sample quality.
The Leica ASP300 S Software allows immediate access to the various programs and guides the operator safely and smoothly through the system. Frequently used programs can be definded as ‘Favorites’. A variety of smart features make the ASP300 S to one of the most reliable and efficient instruments available for tissue processing. A context-sensitive, online help feature supports the operator in routine tasks and answers the most commonly asked questions about the use of the Leica ASP300 S. Operation is made very easy via a solvent-resistant color touchscreen.
As an option, the Leica ASP300 S can be equipped with Leica RemoteCare™ for real-time application and service support via internet connection. Leica RemoteCare™ remotely monitors the ASP300 S, captures instrument data and proactively resolves potential problems. This helps maximize uptime and the performance of tissue processing.
- <media 29290 - download>Press Release Leica ASP300 S (English)</media>