RemoteCare Tissue Processing

RemoteCare 24 hour Remote Monitoring of your Lab Equipment

RemoteCare Diagnostic Support aumenta la productividad y el tiempo de funcionamiento del equipo

El coste durante el ciclo de vida y el tiempo de funcionamiento son aspectos fundamentales del rendimiento del equipo. RemoteCare permite a Leica Biosystems monitorizar de forma remota, acceder y reparar los productos en uso en los centros de los clientes.

RemoteCare está actualmente disponible para el microscopio de exploración por láser TCS SP5, los procesadores de tejido ASP, PELORIS y el criomacrotomo CM3600 XP. El sistema se implementará en todos los instrumentos nuevos complejos.


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Preventing Critical Failures

By monitoring Leica systems proactively, we are able to detect parameter deviations before problems occur and thereby prevent instrument downtime.

RemoteAlarm

The RemoteAlarm feature uses Email and SMS to inform the user as well as Technical Service of any instrument issues.

This technology is implemented in mission-critical environments where delicate material is dealt with and therefore equipment downtime is intolerable.

Technical Application Support

Leica RemoteCare enables remote Leica specialists and on-site customers to jointly troubleshoot at the instrument’s site. By eliminating travel, costs are reduced and troubleshooting can begin earlier. This increases the productivity of the lab and makes investment more efficient.